Now Hiring - Call Center Representative in Schertz, TX

Are you passionate about beauty and skincare? Skin Rejuvenation Clinique has over 30 years in the beauty market locally and nationally, and we're looking for a bright individual to assist with B2B and B2C online sales/customer service at our main office.

In this role, you will communicate with clients via phone, text and/or email to confirm orders, process orders, manage merchant accounts, grow accounts and foster a positive reputation with customer service. You will also push promotional features and marketing resources with national wholesale accounts.

Responsibilities & Requirements

• Responsible for answering, processing, and documenting calls, texts and emails from customers and representatives
• Delivers exceptional customer service
• Responds to inquiries and requests in a timely manner
• Efficiently utilizes resources and tools available to meet customer needs and requests
• Solve problems creatively, be intuitive, work independently
• Strong computer skills and ability to manage/use multiple types of software, programs, and screens
• Assist with sales or marketing projects, campaigns, events, etc.
• Work with a team towards organizational goals

Qualifications

• Ability to prioritize and organize follow-up calls and messages
• Call center (phone calls) and email contact experience required
• Ability to work Monday through Friday day shift
• Excellent data entry and typing skills
• Fluent in standard computer applications (email, invoicing) with an ability to learn new software
• High school diploma, GED or equivalent

Benefits

• Established hourly rate
• Bonus opportunities based on performance
• Inclusive and ethical workplace
• Healthcare options, 401k, employee discounts and gratis
• Small business, friendly and casual work environment

Job Type: Full-time

Pay: $13.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Schertz, TX 78154: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Call center: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location